COVID-19 Updates

Phase III Update

Thursday, June 25, 2020

The Children’s Museum remains closed to the public at this time. While Phase III does allow for museums to be open, the state’s guidelines include instructions that museums should remove or deactivate shared objects and interactive exhibits.  The Children’s Museum experience is interactive in nature, so the Museum must remain closed until the Governor and State permit. We will update our website and social media as soon as we have a reopening date.

While we look forward to reopening, our team continues to monitor best practices for our industry to keep families safe and healthy while visiting the museum. Families can expect certain modifications to the museum including:

  • Timed tickets which must be reserved in advance
  • A one-way play path through the Museum to encourage social distancing
  • Additional hand washing and hand sanitation stations throughout the exhibit spaces
  • Modified exhibits designed to enhance outdoor spaces and provide new learning opportunities for families

In accordance with Executive Order 63, masks will be required for guests ages 10+ and are highly encouraged for guests over the age of 3.

Until our physical space is available to play, check out our blog with lots of tips and activities to use at home! Stay safe and healthy, we can’t wait to see you!


Fredericksburg Location Closes Permanently

Monday, June 1, 2020

Today, we announced a very difficult decision that has been made to close the Fredericksburg location of the Children’s Museum, effective immediately, as a cost-cutting measure during the coronavirus pandemic.

The museum’s other locations continue to be closed to the public due to COVID-19, and our team is actively preparing other Museum locations to ensure compliance with state guidelines that include social distancing and revamping of exhibit spaces in anticipation of and preparation for a future safe, staged reopening.

“Since 2014, it has been an honor and privilege for the Children’s Museum to play a part in the strong and supportive community of Fredericksburg,” said Danielle Ripperton, the non-profit’s president & CEO. “This decision was made with a heavy heart, but necessary in light of our extended closure and resulting loss in revenue.”

“Moving forward, we are focused on the long-term viability of our organization and remain committed to serving our members and the community,” she continued. “We want the Children’s Museum to be available to Central Virginia’s children and families long after the pandemic, and for decades to come.”

Plans are underway for some Fredericksburg exhibits to be relocated to other Children’s Museum locations.


COVID-19 Operations and Preparedness FAQ

Update – Children’s Museum of Richmond Locations Remain Closed through April 30

Tuesday, March 24, 2020

The Children’s Museum considers the health and safety of you, as well as all of our visitors, staff, volunteers, families, and community as our top priority. We have closed temporarily to help prevent the spread of COVID-19 and in compliance with the Governor’s announcement yesterday. This includes all events (birthday parties and facility rentals) that are scheduled during this time. For questions on rescheduling or refunds for events, please contact Liz Costello, Director of Operations & Visitor Experience. Museum memberships will be extended; details will be communicated once a final re-open date is set.

While our physical doors are closed, our mission to inspire growth in all children by engaging families in learning through play remains steadfast. We have worked to find ways to play and learn together while everyone practices social distancing. Please visit our blog for videos, family activities, and parenting resources!

Because we have closed our doors temporarily for the safety of our guests, we must forgo much needed revenue. We take comfort in knowing that we have incredible supporters like you who are compassionate, and at this time we need you more than ever before. Please consider helping us get through this very difficult time with a donation today.

You and your family’s well-being is of the utmost importance, and we cannot wait to welcome you back to the Children’s Museum!

In learning and play,

Danielle Ripperton
President & CEO


Additional Resources

How do I reschedule my Field Trip?

Please email education@childrensmuseumofrichmond.org to get in touch with a Museum representative.

What steps has the Museum taken to ensure the health and wellness of visitors, volunteers, and staff?

We have been in discussions with health professionals and community partners to gain an understanding of measures that can be taken at the Children’s Museum.

We continue to monitor announcements and updates from the World Health Organization, Center for Disease Control and Prevention, the Association of Children’s Museums, area schools systems, and the Virginia Department of Health.

We follow museum industry best practices for cleaning and disinfecting all of our public spaces. In addition here are some additional steps we are taking:

  • Our sick policy is posted on the website, at the front desk, and on the TV screens at all museum locations.
  • Our cleaning policy is posted on the website as well as at the front desk for all museum visitors.
  • All museum locations have dedicated increased resources and time for additional cleaning on the museum floor throughout the day. 
  • Temporary hand washing stations have been installed in the exhibit areas of each location; announcements are made on the hour encouraging visitors to take a break from play and wash their hands.